Handling Patient Objections and Financial Concerns

Patients don’t always follow through with treatment or home care needs. These cases can go well or horribly, depending on how we communicate with patients. 

Financial concerns are commonly raised. There are times when we want to "help" the patient financially by exploring alternative payment approaches, such as insurance-only arrangements or financing options.

This course will review the different options, what you can and cannot do legally and ethically, as well as recommendations for how to handle a variety of situations where the patient wants alternative treatment, cannot or does not want to pay copays.

Some of the situations covered in this course:

Temporary Bridges and Crowns

Scaling and Root Planing

Crown Case, Build up Only?

Anterior Fractures

Patients Questioning Occlusal Guards

Check back soon!

Check back soon!