Resources

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Top 10 Ways to Control Overhead and Improve Profitability

With the current economic market, it has never been more imperative to assess our business practices and find ways to counter the rising costs of overhead expenses as well as stagnant insurance fees.  The beginning of the year is an optimum time for you and your team to identify improvements in efficiency and overhead, helping to ensure the health of your business throughout 2024. 

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New Legal-Focused Webinar Series

Over the next few months, I'll be hosting a series of sessions focused on legal matters. Make sure you're registered for all of them!

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Periodontal Maintenance vs Prophylaxis - Can You Alternate These Codes?

This debate has persisted for decades within the dental community and its teams. On one side, there are those who firmly assert, "once perio, always perio." Conversely, there are those who argue, "it depends on the current health of the tissue."

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Navigating Year-End Considerations in Dental Offices

As the year draws to a close, dental offices must consider a range of factors to ensure their practice operates efficiently and effectively. This article delves into key aspects, including insurance, patient scheduling, equipment management, and the use of marketing letters, offering valuable insights and guidance. 

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Responding to Insurance Requests that Do Not Make Sense

Sometimes the questions requested by an insurance company are system-generated and as a result are very generic. The way to think about a relatively vague question is not to focus on the exact words they use (which could be incorrect), but instead focus on the type of information they are looking to receive. 

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Insurance Overpayment and Recoupment Laws

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Insurance Forms

Insurance Recoupment Laws

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Treatment Plan Template

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Denture Treatment Plans

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Insurance Overpayment Letter

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ADA Non-Covered Services Form

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Crown Narrative Form

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Insurance Letter Deny Refund

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Secondary Insurance

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Patient Forms

Do Not Bill to Insurance: Patient HIPAA Restriction Request Form

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1) Patient Form - Getting To Know You As Our Patient

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2) Patient Form - Financial and Insurance Form

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3) Patient Form - Medical History

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4) Patient Form - Dental History

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5) Patient Form - Informed Consent for Services

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Consent for Use and Disclosure of Health Information

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Dental History Form

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Update Medical History

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Consent Forms

Indirect Pulp Cap Post Op

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Indirect Pulp Cap Informed Consent

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Consent for Use and Disclosure of Health Information

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In Office Bleaching Consent Form

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Informational Informed Consent: Oral Sedation

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Oral Sedation Informed Consent

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Perio Informed Refusal

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Employment Forms

I-9 Form

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Team Dental Benefits Option 2

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W-4 Form

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Employee Key Agreement Form

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General Team Expectations

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Reference Letter Sample

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Practice Management

End of year Letters

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Bleaching Syringe Log

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Bleaching Trays Tracking Sheet

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Lab Case Tracking

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Lab Cases

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Limited Exam Checklist

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Limited Warranty

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Medical Consult Request

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Refund - Liability Release

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School/Work Excuse

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X-Ray Protocol

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XRay Training- Anterior PAs

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Non-Covered Services by State

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Network vs Full Fee

Assignment of Benefit Laws

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Insurance Recoupment Laws

Insurance recoupment laws encompass several key concepts. It is essential for stakeholders to be aware of these nuances to ensure compliance within the complex landscape of insurance recoupment.

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Internal Coding Examples

Many procedures and visits are not covered by ADA codes, hence the need for offices to create a good set of internal codes for both tracking and patient billing purposes. Here is a basic list to help you think about what codes you may need to create for your office's function.

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How to Handle an Appeal Chart

Let´s face it, insurance claims get denied. When it happens, it´s important to understand what recourse you have. This chart lists the most common EOB denial language, whether an appeal can potentially change the outcome, and what specific action is recommended.

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Secondary Insurance Calculator

This calculator is designed to assist teams with correctly inputting reimbursements from multiple insurance companies. It will help you determine the correct input and write offs for accounts and claims that involve secondary insurance.

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Buy the Book! Understanding Dental Insurance: A Guide For Dentists and Their Teams

This book, written by Dr. Travis Campbell, serves as an additional training tool offering in-depth information for the more experienced, as well as a quick “look up” to have in your office for anyone with questions about dental insurance. Packed with information, illustrations, examples, tips and case studies, this guide covers every aspect of dental insurance from claims for simple fillings to complex hybrid denture and implant cases in real life situations.

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Old habits die hard. If your current dental insurance claims process hasn’t been updated, it’s likely outdated.

Up-to-date, ongoing billing education isn’t just helpful, it’s essential for your practice to thrive.

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